Terms

Online Terms and Conditions of Sale of Goods

1. Definitions

In these terms and conditions the following terms shall have the following meanings :-

2. Contact Details

Our contact address and details are :-

Email address : sales@amberpromotions.co.uk

3. Price

3.1 The Price of the Goods is set out on the Website and the confirmation of order. Value Added Tax is charged at the rate or rates applicable at the date of confirmation of order and will be shown separately on the invoice.

4. Completing the Contract.

4.1 When you complete your details and the details of the Goods which you wish to purchase and submit them to us by clicking the 'Confirm Order' button, you are offering to purchase the Goods at the price shown on the Website in GB pounds Sterling subject to these terms and conditions.

4.2 The Contract for the sale by us to you of the Goods is completed when we send to you our confirmation of order by email.

4.3 In order to buy Goods from us through this Website you must be at least 18 years old. We reserve the right at our discretion to refuse to complete a contract for the sale of Goods to you.

5. Payment

5.1 Payment is made only through the WorldPay secure payment gateway by credit or debit card

6. Delivery

6.1 Once your order has been confirmed by us and payment completed, your Goods will be despatched to you as soon as possible. In any event, delivery will take place within 28 days, commencing on the day after you have forwarded your order. If for whatever reason the Goods which you have ordered are not available, we will inform you as soon as possible and will provide a full refund of any money paid by you within the same 28-day period. In some parts of the world delivery may be delayed by the postal system in that country. In such cases we will discuss with you by e-mail a mutually acceptable method of proceeding with your order.

6.2 Delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to make an alternative arrangement for delivery.

6.3 It is not possible to guarantee delivery on Saturdays, Sundays, Bank holidays, Christmas Day, New Year?s Day or any other national holiday in the country of delivery. Delivery times in 6.1 do not take such holidays into account.

7. Cancellation of Orders

7.1 For products delivered within the EU you have the right to cancel your purchase within seven working days, beginning with the day after the day you receive the product.

7.2 In order to cancel your order, you must notify us by email to customer.services@amberpromotions.co.uk or in writing to the address below within this 7-day period. A refund of any monies paid by you to us for the Goods and Delivery costs will be made within 30 days of your cancellation. If you have paid for the price of the Goods by credit or debit card, your credit or debit card account will be re-credited as soon as possible and in any event within the above 30-day period.

7.3 If you cancel your order you must take good care of the Goods and must return them to us at your own expense by Recorded Delivery within 30 days of cancellation of your order. If the Goods have been damaged whilst in your possession then you will be liable for the cost of repairing that damage. The Goods must be returned. If, after cancelling an order, you fail to return the Goods to us, we are entitled to collect the Goods from you and deduct from the refund referred to at paragraph 7.2 above the cost of collecting the Goods from you. We ask that you securely package up your product and attach the Cancellation Form (click here to download) and send it to us at

8. Claims

8.1 You should examine the Goods upon your receipt of them. If the Goods are faulty or damaged you must notify us in writing at the contact address in clause 2, within seven working days of your receipt of the Goods. We will then, as appropriate, repair and return the Goods to you or deliver replacement Goods to you.

9. Claims

9.1 You should examine the Goods upon your receipt of them. If the Goods are faulty or damaged you must notify us by e-mail to customer.services@amberpromotions.co.uk or in writing at the contact address in clause 2, within seven working days of your receipt of the Goods. We will then, as appropriate, repair and return the Goods to you or deliver replacement Goods to you.

9.2 2 We ask that you securely package up your product and attach the Returns Form (click here to download) and send it to us at:

We do not accept hand delivered returns.

9.3 We make every effort to ensure that this Website is free from viruses or defects. However, we cannot guarantee that your use of this Website or any website accessible through it will not cause damage to your computer. It is your responsibility to provide adequate protection for your equipment which you use to access this Website. We will not be liable to you or to anyone else for any loss or damage which may be caused to any equipment arising as a result of your use of this Website.

10. Law and Jurisdiction

10.1 The contract shall be governed by English law and we and you consent to the exclusive jurisdiction of the courts of England and Wales. If you access the Website from locations outside of England and Wales you are responsible for complying with any laws applicable to that territory.

11. Data Protection

11.1 Please refer to our privacy policy.

12. Copyright

12.1 The contents of this Website are protected by the law of copyright.

12.2 All rights in this Website, including Copyright, are owned or licensed to Amzad Ltd t/a Amber Promotions. You may copy or save items included in this Website for your own personal, non-commercial use only.

13. Customs

13.1 When ordering mail-order goods from Amzad Ltd t/a Amber Promotions for delivery overseas, you may be subject to import duties and taxes which are levied once a shipment reaches your country. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they will be. Customs policies vary widely from country to country and you should contact your local customs office for further information. Additionally, when ordering from Amzad Ltd t/a Amber Promotions, you are considered the importer and must comply with all laws and regulations of the country in which you are receiving the goods.